Complaints Disguised at Questions

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Here’s a fun list I’ve compiled: complaints disguised as questions.  These questions are not really questions, that is, requests for information. They are a non-direct way to make a point, make an accusation, or make a not-so-subtle dig.

“Why did you do that?”

“Are you going to change?”

“Are you trying to drive me crazy?”

“Will you ever close that door?”

“Were you planning on ever telling me that news?”

“Are you going to leave the fridge door open forever?”

“Is it impossible for you to focus on me just for once?”

“Do you have to drive so fast? “

“Do you think I’m made of money?”

“When were you planning on picking up your socks?”

“How am I supposed to get my work done with you making all that noise?”

Using questions to make a point is not recommended. They are provocative, non-direct, and—to use an old fashioned word—smarmy.

Just for fun catch yourself disguising your complaints as questions and reword them so you make a direct assertion.

Instead of, “Were you born in a barn?” say, “Please wipe up your mess.”

Instead of, “Do I have to do everything myself?” say, “I need some help, please.”

Instead of, “Do you enjoy bugging me?” say, “I feel angry right now.”

Instead of, “Aren’t you ready yet?!” say, “It’s time to leave or we’ll be late.”

You get the idea.

(Photo credit: Horia Varlan’s photostream)

Retaliation Means Escalation

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What often amazes me as a conflict mediator is NOT that people intentionally wound each other with words or actions. I see it happen so often that, while it saddens me, it does not surprise me.  It’s the bizarre rationalizations folks use to justify hurting others with glib impunity that astonishes me.

  • “I’m trying to teach them a lesson.”
  • “I want them to know what I feel like when they hurt me.”
  • “I can’t help it; I’m angry.”
  • “I can’t let them get away with this. I gotta win!”
  • “They did it to me first.”

Retaliation happens so often people have given it creative names.

  • Tit for tat. Anatol Rappaport
  • Eye for an eye. Moses
  • Schismogenesis (schism = conflict; genesis = beginning) Gregory Bateson. He used this phrase to describe the ever-increasing escalation between nations: we get rocks, they get spears, we get fire, they get sling shots, we get bullets, they get bombs, on and on.
  • Wounding from a hurt position. Terry Real
  • Vigilantism. Bald Knobbers

It doesn’t take a lot of imagination to see where this ends up: Timothy McVeigh, gang warfare, lynch mobs, geo-political conflict. When I listen to couples fight I often think I’m witnessing a reenactment of the Cuban missile crisis in miniature. Sad. Very sad.

How do we get out of this vicious cycle?  Some things to consider:

  1. Unchecked, retaliation can infect generations. You’re hurting not only your disputant. You’re setting up an action-reaction cycle that can last for generations.
  2. Being committed to peace means being the first to lay down your weapons: name calling, violence, swearing, criticizing, sabotaging, etc.
  3. If an injustice needs righting it’s helpful to call in neutral mediators as peace keepers.
  4. It might even be worth considering (brace yourself) to suffer a wrong and move on rather than perpetuate an emotional and draining conflict.

Some people are addicted to retaliation. They just can’t pass up any opportunity to get back at those who hurt them. This is a serious psychological as well as social problem so I propose all peace-loving folks agree to create a climate of non-retaliation.  Just as there is now a social stigma against domestic violence, let’s create a social stigma against tit for tat. Are you with me?

Presuming, assuming, jumping to conclusions, and other flubs

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After 30+ years of helping others manage and resolve conflict it’s time to jot down peace making pointers that may be of help to others.

One of the many flubs we make when arguing is believing we know what the other person is thinking. Sometimes we’re right; sometimes we’re wrong. And when we’re wrong we simply add fuel to the fire. Here are reminders to pay attention to what therapists call “mind reading.”

  1. Presumption means presuming such and such is so when in fact it might not be.
  2. Just because we feel something is true doesn’t make it true.
  3. Don’t forget to evaluate your perception of your perceptions.
  4. Through presumption comes nothing but strife. (Proverbs 13:10, NASB)
  5. Consider the possibility that what you heard isn’t what someone  actually said.
  6. Remember you are not 100% objective.
  7. We filter other’s words through our own subjective grid.
  8. Jumping to conclusions often means jumping into conflict.
  9. To clarify what others mean simply ask, “Is this what you mean?
  10. Tell them what you think they’re saying and ask if you’re right.
  11. Don’t make mountains out of mole hills.
  12. No two people see the world in exactly the same way.

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